SMTP Reports

SMTP Reports

INDEX

On this screen you will find reports of emails sent via SMTP.

You can select by ID, Sender Email, Email, Tags, SMTP, Status, Reported as spam, Processed on certain dates, click search if you have filled out any of these boxes or clear to clear the filters.

You will be able to see their different statuses, when they were processed, when they were delivered, etc.

Main SMTP Reports screen with search filters and delivery status table

You can also export the data you select to CSV.

Exporting selected SMTP log data to CSV option

Report button

The report button provides an overview of the report, including sent, delivered, soft bounced, and bounced emails, as well as bars showing the percentage of emails viewed, clicked, and unsubscribed. Detailed data is also available in graph form.

SMTP overview report screen showing engagement charts and summary metrics

Rejected Messages

The "Rejected Messages" button displays the date, sender, recipient, and the error message if one occurred.

For example: "Message rejected because recipient has bounced." This indicates that the email bounced because the email address was incorrect or no longer exists.

Another common error is: "Message rejected because sender's email is not confirmed." This means that the sender you're sending from isn't confirmed in Newsletters --> Senders. You would need to add them in that case.

Rejected Messages report table showing error details and bounce reasons

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