Exported files

Exported files

Some Mailrelay exports are generated in the background: while they are being completed, you can keep working in your account and you will receive a notification email when the file is ready. All generated exports are gathered in the Exported files section, where you can download them.

In Other>>Exported files, you can check the last exported files. This is a temporary log, as the system deletes them from the list of exported files 7 days after the export.

It offers a button to update the list of exports, called Refresh, as well as a simple area to view the reports generated in the last 7 days.

The report provides information in four columns and two additional action buttons.

• Columns: Type, indicates the type of export; Status, shows whether the export has already been completed or is in process; Created on, shows the date the export was requested; and Completed on, shows the date the export was completed.
• Action buttons: the first is Download, which is useful because you can download the exported file again, and the second, Delete, which removes the exported file from the list immediately (without having to wait for 7 days).

Example: exporting subscribers usage

One example of an export that appears in this section is the one in Package usage:

1. Click Export file with subscribers usage to download the per-subscriber usage details for the selected period.
2. Confirm the export. Mailrelay asks for confirmation before generating the file, because in large accounts the process can take a few minutes.
3. The export is generated in the background. You can keep working and you will receive an email when the file is ready.
4. Click check progress to open Others >> Exported files and download the file once it is completed.

Which exports appear in the list

Besides the subscribers usage export from Package usage, the list also shows the CSV exports you make from other sections of your account, for example:

• Subscribers (Export to CSV button): exports the contacts that match the filters you have set. In the Type column it appears as "Subscribers".
• Sent campaigns (Export to CSV button): downloads the list of sent campaigns, useful for analyzing the results of your email marketing campaigns. It appears as "Sent campaigns".
• Groups (Export groups to CSV button): exports the groups data, not the subscribers that belong to each group. It appears as "Groups".

When you export, a window opens where you can tick Include headers and choose the Fields you want to include. When the file is ready, the download starts automatically. If it does not start, you can download it from the link in the message or, for 7 days, from Exported files.

If you are going to delete your account, it is a good idea to export your contacts and your newsletters first, because they are deleted when you delete the account.

Who can see the exported files

One of the permissions you can assign to a user role is Exported files - Read. Roles are managed in Settings >> Roles.

Related articles

• Package usage: how to check your account usage and export subscribers usage.
• Subscriber management: how to filter and export your contacts to CSV.
• Sent campaigns: how to check and export the results of your sends.
• Roles: how to create roles and assign permissions to users.
• How to delete my account: what to keep in mind before deleting your account.