Import SMS Subscribers

TABLE OF CONTENTS

Import SMS Subscribers

In this tutorial, we will see how to import a list of subscribers to send SMS. It works in the same way as importing subscribers for email marketing, but it has some differences.

Step 1: Create the import file

The first step is to create a CSV file with the list of subscribers and the fields that we want to add separated by commas as you can see in the following example.

Example CSV file structure containing phone numbers and subscriber data

It is important to import it with the correct format so that it is detected correctly.

Country code + Area or zone code + telephone number

I'll give you some different examples per country.

Spain: +34600000000

In Spain there is no area code so only the country code (+34) and the telephone number (9 digits) would be included.

USA: +14080000000

Mexico: +525500000012

Once we have our CSV file we go to Mailrelay -> Subscribers -> Imports -> New import.

Mailrelay dashboard showing navigation to Subscribers Imports menu and New Import button

Clicking on the "New import" button will take us to a new screen in which we are presented with 3 types of imports:

Copy and paste
Upload Files (.csv,.txt)
Import from Mailchimp

Click on the "Upload files" option and drag the CSV file that we created earlier.

Upload Files import interface for selecting or drag-and-dropping CSV files

On the next screen, we have to check that the "Field" column matches our imported fields.

It is important that the format is completely readable.

Then we will have to select the group in which we will import the subscribers. It can be a group that we have already created or a new one.

Field mapping setup screen and subscriber group selection drop-down

And we will now have our list correctly imported and we can view it in the Subscribers -> Subscribers menu.

Let's now see how to send to our group of subscribers.

When accessing the campaign that we have created, it presents us with two shipping options:

Text List
Groups

Step 3: Send SMS to a group of subscribers

In the option you can select the group previously created with the imported contacts.

Once the group or groups we want have been selected, we simply click on send.

Selecting a subscriber group in the SMS campaign dispatch settings

Step 4: Send SMS with copy and paste

In this option, a white box appears in which it asks us for the phone numbers to which we want to send.

Here, we will copy and paste the phone numbers preceded by the correct format as indicated above:

Country code + Area or zone code + telephone number

and it is necessary to add one phone per line as shown in the following example:

Text field example showing phone numbers pasted one per line with country codes

Once we have our list, click on send.

We hope this tutorial will help you and if you have any additional questions, do not hesitate to contact us.

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Import SMS Subscribers