How to ask for help in Mailrelay

INDEX

You can find help right from on our website

You can request help at www.mailrelay.com under Contact you will find Live chat or WhatsApp options to get help.

Get help with your Mailrelay account

It's also possible to submit a support request ticket using the form to the left "How Can We Help You?".

Choose the department to which you wish to submit your inquiry and just send your help request.

Mailrelay, how can we help you form

If you are already inside your Mailrelay account you will be able to see the Help menu.

To create a new support ticket click on Help --> Support tickets in the top sidebar menu

Mailrelay, help menu

Then click on the New ticket option:

Mailrelay, create a new ticket

Choose the department to which you will ask the question (ie billing if you have a payment inquiry).

Mailrelay, help options

Just write briefly your question and then develop all the questions or doubts you have:

Mailrelay, set your support question

In case you want instant help, then go for the chat option in Help --> Chat.

Choose the department you want to chat with:

Mailrelay, help chat

And our team will answer all your questions in real time in this chat.

You also have access to Solution Articles:

Mailrelay, help support

With all these options the Mailrelay team will surely be able to help solve any doubts you have about the email marketing service.